Shipping & Delivery Policy

Effective Date: September 2026

At Azeeza Boutique, we are committed to delivering your orders safely and on time. This Shipping & Delivery Policy explains how your order will be processed, shipped, and delivered.

1. Shipping Availability

We currently offer delivery across India, subject to courier service availability for the delivery PIN code provided at checkout.

Orders are shipped to the shipping address entered by the customer while placing the order.

Please ensure that your name, address, PIN code, phone number, and other delivery details are entered correctly.

2. Shipping Charges

• Free shipping is available on orders above ₹3,000.
• Orders below ₹3,000 may be subject to applicable shipping charges, which will be displayed during checkout.
• Shipping charges, where applicable, are calculated based on the order and delivery location.

Azeeza Boutique reserves the right to change shipping charges from time to time. Any applicable charges will be clearly displayed before the order is placed.

3. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment.

Orders placed on Sundays, public holidays, or during special promotional periods may require additional processing time.

During sales, festive seasons, product launches, or periods of unusually high order volume, processing and delivery may take longer than usual.

4. Delivery Timeline

Once your order has been dispatched, the estimated delivery time is generally:

3–7 business days, depending on the destination PIN code and courier service.

Delivery timelines are estimates and may vary because of:

• Courier delays
• Weather conditions
• Public holidays
• Transportation disruptions
• Remote or difficult-to-reach locations
• High-volume sale periods
• Incorrect or incomplete address information
• Other circumstances beyond our reasonable control

We request customers to consider the estimated delivery timeline before placing an order.

5. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout.

You can use the tracking information provided by the courier to check the status of your shipment.

If you have not received tracking information within the expected processing period, please contact our customer support team.

6. Delivery Attempts

The courier partner may make multiple delivery attempts at the delivery address provided by the customer.

Customers are requested to remain available at the provided address and keep their phone number active so that the courier partner can contact them if required.

If an order is returned to Azeeza Boutique because the customer was unavailable, refused delivery, provided an incorrect address, or failed to receive the package, additional shipping charges may apply for re-delivery.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information.

Azeeza Boutique will not be responsible for delivery failures caused by:

• Incorrect address
• Incomplete address
• Incorrect PIN code
• Incorrect phone number
• Recipient being unavailable
• Customer refusing delivery

If the order has not yet been dispatched, please contact us as soon as possible if you need to correct your delivery details.

Once an order has been dispatched, changes to the delivery address may not be possible.

8. Delayed Delivery

Although we make every reasonable effort to deliver orders within the estimated timeframe, delivery delays may occasionally occur due to circumstances beyond our control.

If your order is delayed, please contact us with your order number so that we can assist you in checking the shipment status.

9. Damaged or Tampered Package

Customers are requested to carefully inspect the package at the time of delivery.

If the package appears damaged, opened, or tampered with, please:

1. Take photographs or videos of the package before opening it.
2. Record an unboxing video where possible.
3. Contact Azeeza Boutique as soon as possible.
4. Provide your order number along with relevant photographs/videos.

This information may be required for us to investigate the issue with the courier partner.

10. Lost Shipment

If the tracking information indicates that an order has been delayed unusually or appears to be lost in transit, please contact us.

We will coordinate with the relevant courier partner and take reasonable steps to investigate the shipment.

Resolution may depend on the investigation and confirmation provided by the courier service.

11. Delivery to Remote Areas

Some remote locations, rural areas, islands, or locations with limited courier connectivity may require additional delivery time.

If delivery is unavailable to a particular PIN code, we may contact the customer or cancel and refund the order where applicable.

12. Multiple Products in One Order

If an order contains multiple products, Azeeza Boutique may ship the products together or separately depending on product availability, packaging requirements, and logistics.

If products are shipped separately, customers may receive separate tracking details.

13. Cash on Delivery

If Cash on Delivery (COD) is available for your location and order, the applicable COD option will be displayed during checkout.

COD availability may vary depending on the delivery PIN code, order value, and courier service.

14. Order Cancellation

If you wish to cancel an order, please contact Azeeza Boutique as soon as possible.

Cancellation may not be possible once the order has been processed or dispatched.

Any cancellation and refund will be handled according to our Return & Refund Policy and applicable terms.

15. Customer Support

For questions regarding your order, shipping, or delivery, please contact us with your order number.

Azeeza Boutique

Phone: 9384161684

Website: https://little.shadivi.com/

We recommend keeping your order number available when contacting customer support so that we can assist you more quickly.

16. Policy Updates

Azeeza Boutique reserves the right to update or modify this Shipping & Delivery Policy at any time.

Any changes will be published on this page with an updated effective date.

By placing an order through our website, you acknowledge that you have read and agreed to this Shipping & Delivery Policy.